HND in Hospitality Management

Awarding Body: Pearson

QCF Level: 5

Location : London Churchill College (Cavell Street Campus)

Fees: £6000/Year



2 years (Full Time)

Academic Year:
2019/20 (First recruitment in 2020)

Term Dates:
To Be Confirmed

The purpose of BTEC Higher Nationals in Hospitality are to develop students as professional, self-reflecting individuals able to meet the demands of employers in the Hospitality sector and adapt to a constantly changing world. The qualifications aim to widen access to higher education and enhance the career prospects of those who undertake them. The BTEC Higher National qualifications in Hospitality are aimed at students wanting to continue their education through applied learning. Higher Nationals provide a wide-ranging study of the Hospitality sector and are designed for students who wish to pursue or advance their career in Hospitality. In addition to the knowledge, understanding and skills that underpin the study of the Hospitality sector, Pearson BTEC Higher Nationals in Hospitality give students experience of the breadth and depth of the sector that will prepare them for further study or training.

The objectives of the BTEC Higher Nationals in Hospitality are as follows:

  • To equip students with vital managerial and technical skills, knowledge and the understanding necessary to achieve high performance in the global Hospitality environment.
  • To provide education and training for a range of careers in Hospitality, including management, administrating Tourism Business, Transportation, human resources, marketing, entrepreneurship, Contract and event management, finance and the framework where the Hospitality Business operate (legal, political and human resources framework).
  • To provide insight and understanding into international Hospitality operations and the opportunities and challenges presented by a globalised Hospitality marketplace.
  • To equip students with knowledge and understanding of culturally diverse organisations, cross-cultural issues, diversity and values of Tourist and Hospitality Industry.
  • To provide opportunities for students to enter or progress in employment in Hospitality, or progress to higher education qualifications such as an Honours degree in Hospitality or a related area.
  • To provide opportunities for students to develop the skills, techniques and personal attributes essential for successful working lives by giving them well-rounded, interdisciplinary knowledge in theoretical and practical levels of administrating in the Tourism Industry.
  • To provide opportunities for those students with a global outlook to aspire to international career pathways where students will examine the economical, social, political and environmental aspects of Tourism.
  • To provide opportunities for students to achieve a nationally-recognised professional qualification.
  • To offer students the chance of career progression in their chosen field.
  • To allow flexibility of study and to meet local or specialist needs.
  • To offer a balance between employability skills and the knowledge essential for students with entrepreneurial, employment or academic aspirations.

Your Future

LCC facilitates an excellent student experience in bringing practice into the curriculum and helping students to reflect on their work experience and their professional and personal development. The work experience Policy sets out arrangements for and integration of work experience and voluntary work-based learning into our courses and identifies responsibilities for the College, students and employers.

Professional Recognition

Pearson’s qualifications are nationally and internationally recognised by employers and professional organisations. The recognition of the Higher National Diploma (HND) is a way for students to prepare for jobs and careers in their chosen field through membership of relevant professional bodies. Pearson students and graduates may be offered exemptions by professional bodies from parts of their own qualifications in relation to membership.

Entry requirements 2017-18:

  • Generally a minimum of one A level (in an appropriate subject) or
  • 5 GCSEs or a BTEC National Award or GNVQ Advanced Qualification at pass level or equivalent, Or
  • Any equivalent overseas qualification, or
  • Applications from mature students are welcome with relevant work experience. (Subject to College assessment test)

English Language Requirement 

Applicants who wish to apply for the course must provide evidence of a proficiency in English Language to a minimum of level CEFR B2 /IELTS 5.5 through a certificate from an approved awarding body (e.g. City and Guilds, Edexcel, Cambridge ESOL, TOEFL, Trinity, PTE) or complete an English assessment set by London Churchill College. Evidence of proficiency in English is not required if the applicant has studied the last two years (example GCE or GCSE) or equivalent qualification in the English medium.

Additional support will be provided on specific days organised by LCC to those students who has already got admission by satisfying the requirement and still wants to improve their English Qualification to cope with the course materials.

Admission Interview:

All shortlisted applicants will be invited for an interview as part of the College’s selection process. The complete admission process at London Churchill College can be found in the following link



You are taught through a combination of lectures, Group tutorials and one to one sessions. Group Tutorials enable you to discuss and develop your understanding of topics covered in lectures in smaller groups; you have timetabled meetings with your personal tutor for one to one sessions.

You use industry-standard design software and have access to college library and ICT lab facilities throughout your course.

In this course you have around 10-13 contact hours per week, consisting of:

  • 6-9 hours of lectures
  • 3 hours of Group Tutorial
  • 1 hour of one-to-one meetings.


The aims of the learning are to-

  • Enable students to move from directed towards greater self-directed and autonomous learning, specifically encouraging a positive attitude towards independent learning
  • Articulate measured approaches to the delivery of learning which enables every student to develop, as independent learners, studying their chosen subject(s) in depth and enhancing their employability, as well as nurturing the growth of analytical, critical and creative thinking skills.
  • Ensure the provision of inclusive learning through promoting equality, diversity
    and equal opportunity.
  • Ensure lecturers, internal verifiers and anyone involved in teaching or
    supporting student learning are appropriately qualified, supported and

Overall workload

Your overall workload consists of class contact hours**, around 13 hours learning & teaching, and assessment activity plus field trips.

Each 15-credit unit approximates to a TQT (Total Qualification Time) of 150 hours and 60 hours of Guided Learning and 90 hours of independent learning.

** You’re actual contact hours may depend on the semester duration.

Academic support

The College is discharging its responsibilities for setting and maintaining academic standards, assuring and enhancing the quality of learning opportunities for students and ensuring all academic provision including programmes, modules and units and underpinning resources (technical and physical) are up to date and fit for the purpose. Personal tutors comply with the College’s commitment to supporting greater opportunities for access to education for students who might otherwise not realise their full potential.

Our Academic Support Team provides help in the following areas:

  • Study skills (including reading, note-taking and presentation skills).
  • Written English (including punctuation and grammatical accuracy).
  • Academic writing (including how to reference).
  • Research skills (in conjunction with the library).
  • Critical thinking and understanding arguments.
  • Revision, assessment and examination skills (including time management).

Our Student support and reasonable adjustment policy help students with additional needs.

Teaching staff

You will be taught by an experienced teaching team whose expertise and knowledge are closely matched to the content of the modules on the course. The team includes senior academics, professional practitioners with industry experience, demonstrators and technical officers.



The course is assessed by end of term by coursework which include assignment, presentation. Student may need to submit portfolio for certain unit if necessary according to the assessment criteria. Each unit is internally assessed and graded by qualified Tutors / Assessors and Internal Verifiers. The final assessment is done by Pearson External Examiner. Grades awarded are Pass, Merit and Distinction.

The College has a Policy on Recognition of Prior Learning, the aim of which is to assess whether learners can demonstrate that they can meet the assessment requirements for a unit through knowledge, understanding or skills they already possess and so not need to develop through a discrete course of learning.


You will receive feedback on all practice assessments and on formal assessments undertaken by coursework. Feedback from markers should be provided within 3 weeks from the submission deadline and the feedback must be clear, legible and constructive. It must also be linked to the learning outcomes and the assessment.

Pearson would expect that an HND student would have achieved at least 90 credits at Level 4 before progressing to Level 5 units. This allows for the students to submit the remaining 30 credits at Level 4 while undertaking their Level 5 study.

Guidance on Reassessment

  1. A student is allowed only one re submission opportunity for a Referred unit. All resubmission for BTEC programmes are to be based on the original coursework.

2. A student is allowed to repeat a unit if the student exhausted first and subsequent resubmission.

To achieve  HND in Hospitality Management, students are required to complete 15 units, totalling 240 credits  of which 120 credits are at Level 4, and 120 credits are at Level 5.

Core units:

All students must take the following 7 core units:

  • Research Project
  • The Developing Manager
  • The Contemporary Hospitality Industry
  • Finance in the Hospitality Industry
  • Customer Service
  • Food And Beverage Operations Management
  • Rooms Division Operations Management

Specialist units:

Students need to take 9 specialist units.

  • Hospitality Contract and Event Management
  • Marketing in Hospitality
  • World Food
  • Human Resource Management for Service Industries
  • Hospitality Operations Management
  • Quality Management in Hospitality and Management
  • Conference and Banqueting Management
  • Small Hospitality and Management Enterprise
  • Tourist Destinations

**All the 16 units will be allocated through 6 semesters