HND in Hospitality Management (General Pathway)

Awarding Body: Pearson

QCF Level: 5

Location : London Churchill College

Fees: £6000/Year


2 years (Full Time)

Academic Year:

Term Dates:
Sept 2022

The purpose of BTEC Higher Nationals in Hospitality Management is to develop students as professional, self-reflecting individuals able to meet the demands of employers in Hospitality Management and adapt to a constantly changing world. The qualifications aim to widen access to higher education and enhance the career prospects of those who undertake them.

The objectives of the BTEC Higher Nationals in Hospitality Management are as follows:

  • To provide an exciting, stimulating and challenging programme of study in Hospitality that combines subject knowledge and industry experience that is both responsive to the constantly evolving needs of students and employers.
  • To equip students with hospitality skills, knowledge and the understanding necessary to achieve high performance in the global hospitality environment.
  • To enrich the student experience through a diverse and innovative programme of study that stems from a vocational and technical perspective.
  • To empower students through the study of core themes in management, leadership, innovation and entrepreneurship to maximise employability.
  • To provide education and training for a range of careers in hospitality, including food and beverage management, hotel management, kitchen management, facilities management and events management.
  • To provide insight and understanding into the diversity of roles within the hospitality industry, recognising the importance of networking and collaboration at all levels.
  • To equip students with knowledge and understanding of culturally diverse organisations, cross-cultural issues, diversity and values.
  • To provide opportunities for students to enter or progress in employment in hospitality, or progress to higher education qualifications such as an Honours degree in hospitality or a related area.
  • To provide opportunities for students to develop the skills, techniques and personal attributes essential for successful working lives.
  • To support students to understand the local, regional and global context of the hospitality sector and support those students with a global outlook, to aspire to international career pathways.
  • To provide students with opportunities to address contemporary issues facing the industry, and society at large; with particular emphasis on sustainability and the environment, globalisation and the impact of digital technology.
  • To provide opportunities for students to achieve a nationally-recognised professional qualification within their chosen area of specialisation.
  • To offer students the chance of career progression in their chosen field, with particular emphasis on achieving management-level positions, professional recognition and beyond.
  • To allow flexibility of study and to meet local or specialist needs.
  • To offer a balance between employability skills and the knowledge essential for students with entrepreneurial, employment or academic aspirations.
  • To provide students with opportunities to engage in an industry-recognised apprenticeship scheme for Hospitality Manager that aligns with their employer’s needs and their own career aspirations.
  • To provide students with the context in which to consider professional ethics and their relation to personal, professional and statutory responsibilities within the industry.

Your Future

LCC facilitates an excellent student experience in bringing practice into the curriculum and helping students to reflect on their work experience and their professional and personal development. The work experience Policy sets out arrangements for and integration of work experience and voluntary work-based learning into our courses and identifies responsibilities for the College, students and employers.

Professional Recognition

Pearson’s qualifications are nationally and internationally recognised by employers and professional organisations. The recognition of the Higher National Diploma (HND) is a way for students to prepare for jobs and careers in their chosen field through membership of relevant professional bodies. Pearson students and graduates may be offered exemptions by professional bodies from parts of their own qualifications in relation to membership.

Entry Requirements

  • A BTEC Level 3 qualification in Hospitality
  • A GCE Advanced Level profile that demonstrates strong performance in a relevant subject or adequate performance in more than one GCE subject. This profile is likely to be supported by GCSE grades A* to C (or equivalent), and/or 9 to 4 (or equivalent) in subjects such as maths and English
  • Other related Level 3 qualification
  • An Access to Higher Education Diploma awarded by an approved further education institution
  • Related work experience
  • An international equivalent of the above
  • Applications from mature students are welcome with relevant work experience. (Subject to College assessment test)

English Language Requirement

Students are expected to be able to demonstrate English language comprehension at a level equivalent to IELTS (International English Language Testing System) 5.5 to be able to study BTEC Higher Nationals.

The Pearson expectation of IELTS 5.5 (Reading and Writing must be at 5.5) applies to all students recruited to BTEC level 4 and level 5 qualifications). The college is required to satisfy itself of the fact that the students have been recruited with integrity and that they will be able to cope with the rigour of the programme.

A centre can adopt its own internal English test. It is for the Centre to satisfy itself that the student’s score is commensurate with IELTS 5.5, but the expectation is not limited to the use of IELTS.

All students seeking admission to LCC (including EU and Overseas) are asked to provide one of the following:

  • Recent evidence that their command of spoken and written English is at IELTS 5.5 (or equivalent) adequate for the programme of study for which they have applied. The expectation can be met using other English language tests such as Pearson PTE, City & Guilds, Cambridge and ESOL etc.
  • Please note, evidence of English language proficiency is not needed for students who have studied in English for the final two years of school (e.g. GCSE).
  • Completed a school leaving qualification containing English, which LCC considers to meet the CEFR B2 level in all four skills prior to the proposed date of enrolment.
  • The college is permitted to adopt its own internal English language test to judge whether students meet this standard. It is for the College to satisfy itself that the student’s score is commensurate with IELTS 5.5, but the expectation is not limited to the use of IELTS. The college reserves the right, in individual circumstances, to specify an additional language requirement for an applicant.

Additional support will be provided on specific days organised by LCC to those students who has already got admission by satisfying the requirement and still wants to improve their English Qualification to cope with the course materials.

Admission Interview:

All shortlisted applicants will be invited for an interview as part of the College’s selection process. The complete admission process at London Churchill College can be found in the following link.



You are taught through a combination of lectures, Group tutorials and one to one sessions. Group Tutorials enable you to discuss and develop your understanding of topics covered in lectures in smaller groups; you have timetabled meetings with your personal tutor for one to one sessions.

You use industry-standard design software and have access to college library and ICT lab facilities throughout your course.

In this course you have around 10-13 contact hours per week, consisting of:

  • 6-9 hours of lectures
  • 3 hours of Group Tutorial
  • 1 hour of one-to-one meetings.


The aims of the learning are to-

  • Enable students to move from directed towards greater self-directed and autonomous learning, specifically encouraging a positive attitude towards independent learning
  • Articulate measured approaches to the delivery of learning which enables every student to develop, as independent learners, studying their chosen subject(s) in depth and enhancing their employability, as well as nurturing the growth of analytical, critical and creative thinking skills.
  • Ensure the provision of inclusive learning through promoting equality, diversity
    and equal opportunity.
  • Ensure lecturers, internal verifiers and anyone involved in teaching or
    supporting student learning are appropriately qualified, supported and

Overall workload

Your overall workload consists of class contact hours**, around 13 hours learning & teaching, and assessment activity plus field trips.

Each 15-credit unit approximates to a TQT (Total Qualification Time) of 150 hours and 60 hours of Guided Learning and 90 hours of independent learning.

** You’re actual contact hours may depend on the semester duration.

Academic support

The College is discharging its responsibilities for setting and maintaining academic standards, assuring and enhancing the quality of learning opportunities for students and ensuring all academic provision including programmes, modules and units and underpinning resources (technical and physical) are up to date and fit for the purpose. Personal tutors comply with the College’s commitment to supporting greater opportunities for access to education for students who might otherwise not realise their full potential.

Our Academic Support Team provides help in the following areas:

  • Study skills (including reading, note-taking and presentation skills).
  • Written English (including punctuation and grammatical accuracy).
  • Academic writing (including how to reference).
  • Research skills (in conjunction with the library).
  • Critical thinking and understanding arguments.
  • Revision, assessment and examination skills (including time management).

Our Student support and reasonable adjustment policy help students with additional needs.

Teaching staff

You will be taught by an experienced teaching team whose expertise and knowledge are closely matched to the content of the modules on the course. The team includes senior academics, professional practitioners with industry experience, demonstrators and technical officers.



The course is assessed by end of term by coursework which include assignment, presentation. Student may need to submit portfolio for certain unit if necessary according to the assessment criteria. Each unit is internally assessed and graded by qualified Tutors / Assessors and Internal Verifiers. The final assessment is done by Pearson External Examiner. Grades awarded are Pass, Merit and Distinction.

The College has a Policy on Recognition of Prior Learning, the aim of which is to assess whether learners can demonstrate that they can meet the assessment requirements for a unit through knowledge, understanding or skills they already possess and so not need to develop through a discrete course of learning.


You will receive feedback on all practice assessments and on formal assessments undertaken by coursework. Feedback from markers should be provided within 3 weeks from the submission deadline and the feedback must be clear, legible and constructive. It must also be linked to the learning outcomes and the assessment.

Pearson would expect that an HND student would have achieved at least 90 credits at Level 4 before progressing to Level 5 units. This allows for the students to submit the remaining 30 credits at Level 4 while undertaking their Level 5 study.

Guidance on Reassessment

  1. A student is allowed only one re submission opportunity for a Referred unit. All resubmission for BTEC programmes are to be based on the original coursework.

2. A student is allowed to repeat a unit if the student exhausted first and subsequent resubmission.

To achieve HND in Hospitality Management, students are required to complete 15 units, totalling 240 credits of which 120 credits are at Level 4, and 120 credits are at Level 5.

Core units and Optional unit

All students must take the following 5 core units and 3 optional units for Level 4:

  • The Contemporary Hospitality Industry (Core unit)
  • Managing the Customer Experience (Core unit)
  • Professional Identity and Practice (Core unit)
  • The Hospitality Business Toolkit (Core unit)
  • Leadership and Management for Service Industries (Pearson-set) (Core unit)
  • Managing Food and Beverage Operations (Optional unit)
  • Managing conference and Events (Optional unit)
  • Human Resource Management (Optional unit)

Core units + Optional units + Specialist units

Students need to take 2 Core unit, 2 Optional unit and 3 specialist units.

  • Research Project (Pearson-set) (Core unit)
  • Hospitality Consumer Behaviour and Insight (Core unit)
  • Managing and Running a Small Business (Optional unit)
  • Concepts and Innovation in Hospitality (Optional unit)
  • Revenue Management (Specialist unit)
  • Global Events (Specialist unit)
  • Integrated Hospitality Marketing Communications (Specialist unit)

**All the 15 units will be allocated through 6 semesters